Parkridge Health System
April 27, 2021

Chattanooga, TN  – Parkridge Medical Center has been named to the Fortune/IBM Watson Health 100 Top Hospitals® list. This is the third year in a row Parkridge Medical Center has been recognized with this honor as one of the top-performing large community hospitals. The hospital was also among 20 hospitals to earn the 2021 Everest Award for setting national benchmarks for the fastest rate of improvement and highest current year performance. The annual list was published yesterday by Fortune.

The only Chattanooga hospital to earn recognition, Parkridge Medical Center ranked third on the list, outperforming 253 hospitals in the large community hospitals category in clinical outcomes, operational efficiency, patient experience and financial health.

“My colleagues at Parkridge Medical Center are united by a common goal toward which we strive every day: excellent patient-centered care,” said Tom Ozburn, president and CEO of Parkridge Health System and CEO of Parkridge Medical Center. “We all share responsibility for each patient’s experience and outcome, and this award underscores our commitment to our patients and to our community. I am so proud of our team for the hard work they have put in to earn such recognition.”

For the ranking, hospitals were surveyed across three components: 1) assessing hospital contributions to community health as a provider of critical services for community health and preventive care; 2) identifying ways that hospitals contribute to community health as a community partner teaming up with local organizations to implement critical programs; and 3) focusing on ways that hospitals promote community health through their practices as anchor institutions supporting local economic and social progress.

Parkridge Medical Center spearheads the Orchard Knob Collaborative, a community health initiative focused on addressing social determinants of health in the Orchard Knob neighborhood. The collaborative, which began with the repair of five Orchard Knob homes to ameliorate housing issues linked with hospital admissions and readmissions, has expanded its scope to also remedy the problem of healthy food scarcity in the area.

“The Orchard Knob Collaborative is a way in which we are living out our mission: to, above all else, care for and improve human life,” Ozburn said. “We’re transforming the role of the hospital by not only providing top-quality patient care but also by improving social determinants of health that put our neighbors at unnecessary risk of poor health outcomes. Solving problems like poor living conditions and food scarcity takes a collaborative approach, and we’ve joined the Orchard Knob Neighborhood Association and other local partners to identify actionable pathways for revitalizing our community and empower our neighbors.” 

According to IBM Watson Health, as compared to similar hospitals, the hospitals included on the Fortune/IBM Watson Health 100 Top Hospitals list had better results on key clinical and operational performance indicators. These include survival rates, patient complications, healthcare associated infections, 30-day mortality and 30-day hospital-wide readmission rates, length of stay, throughput in emergency departments, inpatient expenses, profitability and ratings from patients.

About Parkridge Health System

Parkridge Health System includes Parkridge Medical Center, Parkridge East Hospital, Parkridge West Hospital, Parkridge Valley Adult & Senior and Parkridge Valley Child & Adolescent campuses. Parkridge Medical Center, in downtown Chattanooga, is an Accredited Chest Pain Center offering comprehensive healthcare services that include a 24-hour emergency department, cardiology, orthopedics, and surgical services in addition to oncology services at Sarah Cannon Cancer Institute.  Parkridge East Hospital, also an Accredited Chest Pain Center in East Ridge, provides 24-hour emergency medical services, obstetrical care, a Level III Neonatal Intensive Care Unit, and advanced surgical services in robotics, orthopedics, and gynecology. The four-campus Parkridge Valley offers behavioral health and addictive disorder treatment services for children, adolescents and adults. Parkridge West Hospital, in nearby Jasper, Tenn., provides 24-hour emergency medical services, outpatient laboratory, outpatient imaging, outpatient physical therapy and inpatient behavioral health services at Parkridge Valley West. To learn more, visit www.ParkridgeHealth.com or contact MedLine at (423) 622-6848.

About the Fortune/IBM Watson Health 100 Top Hospitals® List

The Fortune/IBM Watson Health 100 Top Hospitals list is determined using independent and objective research to analyze hospital performance. Organizations do not apply or pay for this honor or pay to promote their award.  Award-winning hospitals and health systems serve as a model of excellence for the industry.

About IBM Watson Health 100 Top Hospitals® Program

The IBM Watson Health 100 Top Hospitals Program’s annual studies result in the Fortune/IBM Watson Health 100 Top Hospitals list, Fortune/IBM Watson Health 50 Top Cardiovascular Hospitals list and IBM Watson Health 15 Top Health Systems list. Organizations do not apply or pay for this honor or pay to promote their award. Award-winning hospitals and health systems serve as a model of excellence for the industry. Visit http://www.100tophospitals.com/  for more information.

About IBM Watson Health

IBM Watson Health is a data, analytics, and technology partner for the health industry. Supported by the innovation of IBM and intelligence of Watson, we are committed to helping build smarter health ecosystems. Through the combination of our deep industry expertise in health, data and analytics, actionable insights, and reputation for security and trust, Watson Health is working together with its clients and partners to help them achieve simpler processes, better care insights, faster breakthroughs, and improved experiences for people around the world. Learn more at ibm.com/watson/health.